Delivery Information

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Screen warehouse provides delivery service via Fastway, Toll, CouriersPlease and Australia Post. We also delivery products to Sydney Area with our own delivery ute.

  • Express delivery: we do not provide express delivery for custom made orders. We need 2~3 business days to fabricate your order once placed and the shipping will be dispatched generally after 3 business days.
  • Custom delivery date and pick up: we can select the preferred date of delivery or pick up upon checkout. If we can delivery or fabricate the products by the deadline indicated we will proceed with the order and send you the invoice via email. If we cannot meet your deadline, we will contact you within 12 hours of placing the order and discuss a reasonable solution.

Delivery Lost/Damage

We generally cover the item with hard cardboard and protect the corners with foam wrap.

Despite our best effort, we cannot avoid the items being damaged during transit. If the item is delivered and found to be damaged, you need to contact us immediately after the receipt of the item. Once it is found to be a genuine case of damage during transit, we will make and ship the same item to you.

 Warranty

  • We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, SWH will honour the products 5 year limited warranty on 316 marine grade stainless steel mesh.
    • Warranty On Stainless Steel Marine grade 316 Mesh: SWH offer a limited warranty against corrosion for a period Five Years from date of purchase.
  • SWH will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured in compliance with Australian standards under our New South Wales Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

 

Suburb State   Estimated Delivery Time  
Sydney Metro NSW   1-2 business days  
Australia Wide     2-7 business days  
         
         

Shipping

From the time you place the order your item will be dispatched from our workshop usually within 2-7 working days*. Expected delivery time from date of order is 5-10 working days, any delays  will be communicated to you by our staff.

If you encounter any issues or have any questions during the ordering process please phone us on 02 8385 4553, we are always happy to help.

* Pending availability of stock (SWH will advise of any stock shortages that may extend the manufacturing time).

Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.

Please note that delivery to outer suburbs of city centres may take longer than estimated times listed.

From the time you place the order your item will be dispatched from our workshop usually within 10 to 15 working days*. Expected delivery time from date of order is five to ten working days, any delays due to Regional Road Express delivery will be communicated to you by our staff.

Returns: We do not offer refunds. All flyscreen windows & doors are customized and can not be sold to next customers.

  • Express delivery: we do not provide express delivery for custom made orders. We need 2~3 business days to fabricate your order once placed and the shipping will be dispatched generally after 3 business days.
  • Custom delivery date and pick up: we can select the preferred date of delivery or pick up upon checkout. If we can delivery or fabricate the products by the deadline indicated we will proceed with the order and send you the invoice via email. If we cannot meet your deadline, we will contact you within 12 hours of placing the order and discuss a reasonable solution.

Delivery Lost/Damage

We generally cover the item with hard cardboard and protect the corners with foam wrap.

Despite our best effort, we cannot avoid the items being damaged during transit. If the item is delivered and found to be damaged, you need to contact us immediately after the receipt of the item. Once it is found to be a genuine case of damage during transit, we will make and ship the same item to you.

 Warranty

  • We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, SWH will honour the products 5 year limited warranty on 316 marine grade stainless steel mesh.
    • Warranty On Stainless Steel Marine grade 316 Mesh: SWH offer a limited warranty against corrosion for a period Five Years from date of purchase.
  • SWH will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured in compliance with Australian standards under our New South Wales Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

 

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Once your order is custom made to your specifications it is then packaged for shipment direct to your requested shipping address via Regional Road Express. Once dispatched you will be sent a connote number; see chart below for estimated transit times.
Suburb State   Estimated Delivery Time  
Sydney Metro NSW   1-2 business days  
Australia Wide     2-7 business days  
         
         

Shipping

From the time you place the order your item will be dispatched from our workshop usually within 2-7 working days*. Expected delivery time from date of order is 5-10 working days, any delays  will be communicated to you by our staff.

If you encounter any issues or have any questions during the ordering process please phone us on 02 8385 4553, we are always happy to help.

* Pending availability of stock (SWH will advise of any stock shortages that may extend the manufacturing time).

Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.

Please note that delivery to outer suburbs of city centres may take longer than estimated times listed.

From the time you place the order your item will be dispatched from our workshop usually within 10 to 15 working days*. Expected delivery time from date of order is five to ten working days, any delays due to Regional Road Express delivery will be communicated to you by our staff.

Returns: We do not offer refunds. All flyscreen windows & doors are customized and can not be sold to next customers.

  • Express delivery: we do not provide express delivery for custom made orders. We need 2~3 business days to fabricate your order once placed and the shipping will be dispatched generally after 3 business days.
  • Custom delivery date and pick up: we can select the preferred date of delivery or pick up upon checkout. If we can delivery or fabricate the products by the deadline indicated we will proceed with the order and send you the invoice via email. If we cannot meet your deadline, we will contact you within 12 hours of placing the order and discuss a reasonable solution.

Delivery Lost/Damage

We generally cover the item with hard cardboard and protect the corners with foam wrap.

Despite our best effort, we cannot avoid the items being damaged during transit. If the item is delivered and found to be damaged, you need to contact us immediately after the receipt of the item. Once it is found to be a genuine case of damage during transit, we will make and ship the same item to you.

 Warranty

  • We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, SWH will honour the products 5 year limited warranty on 316 marine grade stainless steel mesh.
    • Warranty On Stainless Steel Marine grade 316 Mesh: SWH offer a limited warranty against corrosion for a period Five Years from date of purchase.
  • SWH will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured in compliance with Australian standards under our New South Wales Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

 

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We charge a competitive shipping rate for all our merchandise and fast and safe delivery is our prime goal.

Delivery Policy

Delivery Time Frame

  • Once your order is custom made to your specifications it is then packaged for shipment direct to your requested shipping address via Regional Road Express. Once dispatched you will be sent a connote number; see chart below for estimated transit times.
Suburb State   Estimated Delivery Time  
Sydney Metro NSW   1-2 business days  
Australia Wide     2-7 business days  
         
         

Shipping

From the time you place the order your item will be dispatched from our workshop usually within 2-7 working days*. Expected delivery time from date of order is 5-10 working days, any delays  will be communicated to you by our staff.

If you encounter any issues or have any questions during the ordering process please phone us on 02 8385 4553, we are always happy to help.

* Pending availability of stock (SWH will advise of any stock shortages that may extend the manufacturing time).

Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.

Please note that delivery to outer suburbs of city centres may take longer than estimated times listed.

From the time you place the order your item will be dispatched from our workshop usually within 10 to 15 working days*. Expected delivery time from date of order is five to ten working days, any delays due to Regional Road Express delivery will be communicated to you by our staff.

Returns: We do not offer refunds. All flyscreen windows & doors are customized and can not be sold to next customers.

  • Express delivery: we do not provide express delivery for custom made orders. We need 2~3 business days to fabricate your order once placed and the shipping will be dispatched generally after 3 business days.
  • Custom delivery date and pick up: we can select the preferred date of delivery or pick up upon checkout. If we can delivery or fabricate the products by the deadline indicated we will proceed with the order and send you the invoice via email. If we cannot meet your deadline, we will contact you within 12 hours of placing the order and discuss a reasonable solution.

Delivery Lost/Damage

We generally cover the item with hard cardboard and protect the corners with foam wrap.

Despite our best effort, we cannot avoid the items being damaged during transit. If the item is delivered and found to be damaged, you need to contact us immediately after the receipt of the item. Once it is found to be a genuine case of damage during transit, we will make and ship the same item to you.

 Warranty

  • We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, SWH will honour the products 5 year limited warranty on 316 marine grade stainless steel mesh.
    • Warranty On Stainless Steel Marine grade 316 Mesh: SWH offer a limited warranty against corrosion for a period Five Years from date of purchase.
  • SWH will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured in compliance with Australian standards under our New South Wales Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

 

[/vc_column_text][/vc_column][/vc_row]

We charge a competitive shipping rate for all our merchandise and fast and safe delivery is our prime goal.

Delivery Policy

Delivery Time Frame

  • Once your order is custom made to your specifications it is then packaged for shipment direct to your requested shipping address via Regional Road Express. Once dispatched you will be sent a connote number; see chart below for estimated transit times.
Suburb State   Estimated Delivery Time  
Sydney Metro NSW   1-2 business days  
Australia Wide     2-7 business days  
         
         

Shipping

From the time you place the order your item will be dispatched from our workshop usually within 2-7 working days*. Expected delivery time from date of order is 5-10 working days, any delays  will be communicated to you by our staff.

If you encounter any issues or have any questions during the ordering process please phone us on 02 8385 4553, we are always happy to help.

* Pending availability of stock (SWH will advise of any stock shortages that may extend the manufacturing time).

Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.

Please note that delivery to outer suburbs of city centres may take longer than estimated times listed.

From the time you place the order your item will be dispatched from our workshop usually within 10 to 15 working days*. Expected delivery time from date of order is five to ten working days, any delays due to Regional Road Express delivery will be communicated to you by our staff.

Returns: We do not offer refunds. All flyscreen windows & doors are customized and can not be sold to next customers.

  • Express delivery: we do not provide express delivery for custom made orders. We need 2~3 business days to fabricate your order once placed and the shipping will be dispatched generally after 3 business days.
  • Custom delivery date and pick up: we can select the preferred date of delivery or pick up upon checkout. If we can delivery or fabricate the products by the deadline indicated we will proceed with the order and send you the invoice via email. If we cannot meet your deadline, we will contact you within 12 hours of placing the order and discuss a reasonable solution.

Delivery Lost/Damage

We generally cover the item with hard cardboard and protect the corners with foam wrap.

Despite our best effort, we cannot avoid the items being damaged during transit. If the item is delivered and found to be damaged, you need to contact us immediately after the receipt of the item. Once it is found to be a genuine case of damage during transit, we will make and ship the same item to you.

 Warranty

  • We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, SWH will honour the products 5 year limited warranty on 316 marine grade stainless steel mesh.
    • Warranty On Stainless Steel Marine grade 316 Mesh: SWH offer a limited warranty against corrosion for a period Five Years from date of purchase.
  • SWH will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured in compliance with Australian standards under our New South Wales Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

 

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